SUPPORT
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For EZVideo Manager 1.0 and later. Requires iOS 17 or later.
FREQUENTLY ASKED QUESTIONS
Common questions
Why are some of my videos missing?
The App only shows videos fully stored on this iPhone. Videos available only in iCloud are not displayed or downloaded. To process one, download it manually in Apple’s Photos app first, then return to EZVideo Manager.
Why does the App need Photo Library access?
Access is used to browse videos you authorize, read their technical details, and save compressed results back to your Photo Library. You can grant limited access or revoke permission in Settings → Privacy & Security → Photos.
Are my videos uploaded to a server?
No. Video analysis, preview, and compression happen locally on your device. The App has no media upload server and contains no advertising or third-party analytics SDK.
Can I recover a deleted original?
Deletion is confirmed and performed by iOS Photos. A deleted video will generally appear in Recently Deleted. Recovery periods and iCloud Photos synchronization follow Apple’s current rules and your system settings. Always review the compressed result before deleting an original.
Why is the compressed file not much smaller?
Results depend on the original codec, bitrate, resolution, and visual complexity. If a video is already highly compressed, further compression may save very little space. Enable “Skip If Larger” to avoid saving an ineffective result.
How do I clear compression history?
Open History in the App and tap Clear. This removes only local history records and does not delete videos from your Photo Library.